Terms of service

TERMS OF USE OF THE WEBSITE WWW.SPORTSAI-PRO.COM AND PROVISION OF ELECTRONIC SERVICES BY NORTHBRAINS SP. Z O.O.

  1. General Information

    1. The website operating at https://sportsai-pro.com/ (hereinafter referred to as the "Service") is operated by NorthBrains Analytics Sp. z o.o., located in Gdańsk, ul. Wały Piastowskie 1/1508, 80-855, NIP: 5833513536, REGON: 529118255, email: contact@northbrains.eu (hereinafter referred to as the "Administrator");
    2. These Terms of Service specify the conditions of use, including but not limited to: the rules for accessing the site, creating a new account, and purchasing a subscription. Each User is required to read and accept the terms of service before using the Service.
    3. The rules for processing Users' personal data and their rights, as well as the rights and obligations of the Administrator, are set out in the Privacy Policy and Cookie Policy, available at: https://www.sportsai-pro.com/privacy-policy.

  2. Definitions

    1. sportsai-pro – a website available at https://sportsai-pro.com/ that enables adult, registered Users to purchase access to sports analyses and information on current sports events available on the website for a specified period selected by the User, hereinafter referred to as the "Service";
    2. Registration – the procedure for registering a User account on the website https://sportsai-pro.com, involving the completion of the registration form available at: https://app.sportsai-pro.com/, as specified in § 3.
    3. User – an individual who is at least 18 years old, has full legal capacity, and has a User account registered on the sportsai-pro.com website.
    4. Subscription – paid, temporary access to sports predictions generated automatically by algorithms (Predictions Panel) and to historical sports data and statistics (Analysis Panel).
    5. Packages – subscription offers available for purchase on the website https://sportsai-pro.com. Packages are presented on the site in order from the cheapest to the most expensive option.
    6. Sports predictions – results of automatic and independent sports algorithms that calculate the percentage chances of different sports event outcomes. In the terms of service and on the website, "sports predictions" and "predictions" are used interchangeably. These results are published in the Predictions Panel.
    7. Predictions Panel: A subpage of the service where the results of algorithm predictions regarding the probabilities of specific sports event outcomes are automatically published.
    8. Analysis Panel: A subpage of the service where historical statistics and data on selected sports teams are available in graphic and text form.
    9. Reveals: After purchasing a subscription, the User has a set number of reveals that can be used to uncover model predictions. After selecting a match and pressing the "Discover" button, the predictions regarding the probabilities of the match outcomes are revealed, and one reveal is deducted from the User's limit.
    10. Historical data – published in graphic and text form, historical statistics and sports data on selected disciplines and sports teams.

  3. General Conditions of Use of the Service

    1. Use of the Service is only possible for registered Users who have purchased a subscription and accepted the Terms of Service;
    2. The User may not reproduce or copy any elements of the website to share them with third parties, especially reproducing sports predictions and distributing them independently is prohibited;
    3. Materials made available to Users as part of a subscription and posted on the website are protected by copyright, and copying, saving on media, recording, or distributing them in any way without the written consent of the Administrator is prohibited;
    4. By using the Service, the User accepts that access to the site depends on the availability and quality of the internet connection between the User and the data transmission service provider connected by the User.

  4. User Account

    1. Registration of a user account is free and involves completing the registration form available at: https://app.sportsai-pro.com/.
    2. When completing the registration form, all required data must be provided, including contact details and setting an appropriate username and password to secure access to the User's account;
    3. The Service confirms the User's registration after verifying the data provided in the registration form by sending an email with an activation link to the address provided in the registration form.
    4. Activation of the User's account involves clicking on the sent activation link. The User gains access to the account after logging in using the password and email address provided in the registration form;
    5. By registering an account and using the Service, the User agrees to provide correct and truthful personal and contact details and, if necessary, to update this data.
    6. The Service reserves the right to refuse registration and suspend the User's account if the User violates or otherwise acts to the detriment of the Service. The User will be informed of the refusal of registration and suspension of the account via an email sent to the address provided in the registration form.
    7. The Service reserves the right to delete the User's account if, despite the previous suspension of the User's account, the User continues to violate the Terms of Service or otherwise acts to the detriment of the Service.
    8. The User has the right to delete their User Account by sending an email request to the Administrator at contact@northbrains.eu or by independently deleting the account.
    9. Deleting the User Account results in the loss of access to content posted on the sportsai-pro.com website.

  5. Subscription

    1. To use the Service, the User may purchase temporary access (subscription) to the Predictions Panel, which provides the results of sports algorithms. The User has a reveal limit and information on current sports events published on the website.
    2. The Service offers three separate subscription packages that the User can choose:
      1. Basic Package – 30-day access, which includes guaranteed 100 sports predictions in the fields of football, basketball, and hockey. Sports predictions are published based on mathematics and algorithms, with technical support available 24/7,
      2. Pro Package – 30-day access, which includes guaranteed 120 sports predictions in the fields of the Basic package, extended to sports: tennis, volleyball, American football, rugby, handball, golf,
      3. VIP Package – 30-day access, which includes guaranteed 150 sports predictions in the fields of the Pro package, extended to sports: boxing, MMA, E-Sport, futsal, darts, cricket, snooker.
    3. Various subscription lengths are available, from one month to one year. Prices depend on the length of the purchased subscription. Payments for the subscription are made in advance.
    4. The subscription includes a monthly reveal limit, which, in the case of multi-month packages, is renewed every 30 days. This means that if the User has a subscription for several months, e.g., with a limit of 120 reveals per month, every 30 days, their reveal limit is automatically replenished with another 120 reveals.
    5. As part of the subscription, Users are provided in the Predictions Panel tab at https://app.sportsai-pro.com/dashboards as an interactive panel where the user can select the matches they are interested in. The results are initially hidden, and their discovery occurs after pressing the "Discover" button. Each reveal reduces the user's reveal limit by one.
    6. Subscription prices listed on the website are indicated in Polish zlotys and constitute the gross amount, including all applicable taxes.
    7. Subscription purchase is possible through the website: sportsai-pro.com, by clicking on the window labeled "Choose the perfect package for you," then clicking on the window labeled "Purchase package," correctly filling out the purchase form, and selecting a payment method, then finalizing the purchase by paying for the ordered subscription;
    8. To purchase a subscription, it is necessary to accept the provisions of these Terms of Service and the Privacy Policy;
    9. The User can check the end date of the purchased subscription in the User Account in the "Subscriptions" tab available after logging into the service.

  6. The User can check the end date of the purchased subscription in the User Account in the "Subscriptions" tab available after logging into the service.

    1. The Service allows payment for the subscription using the przelewy24 system, via direct bank transfer, quick bank transfer, or BLIK.

  7. Provision of Digital Content

    1. Purchasing a subscription constitutes a contract for the provision of digital services.
    2. The User may consent to the commencement of service, i.e., access to the Service before the expiration of the withdrawal period specified in the Act of 30 May 2014 on consumer rights (i.e., 14 days). Expressing such consent and commencing the service before the expiration of 14 days from the purchase results in the loss of the User's right to withdraw from the concluded contract.
    3. Access to the purchased subscription requires access to a computer or mobile device with internet access and an up-to-date web browser that supports Cookies and Javascript;

  8. Complaints

    1. The Service is responsible for the offered services if they have a physical or legal defect (warranty), in particular, the Service is responsible for the proper functioning of the Service;
    2. The User may submit a complaint by:
      1. sending an email to: contact@northbrains.eu
      2. by post to the address: ul. Wały Piastowskie 1/1508, 80-855, Gdańsk;
    3. The complaint should indicate:
      1. the service to which the complaint relates (subscription number, username);
      2. information and circumstances concerning the subject of the complaint, in particular, the type and date of the defect, request for withdrawal from the contract, repair of defects, or price reduction;
      3. contact details;
      4. The Service will respond to the User's complaint promptly, no later than within 14 calendar days from the date of its submission. The User will be informed about the complaint decision in the same way the complaint was submitted. Failure to respond within the above period means that the Service has considered the complaint justified.

  9. Withdrawal from the Contract

    1. A consumer and an individual concluding a contract directly related to their business activity, if the content of the contract indicates that it does not have a professional character for them, may withdraw from the contract within 14 calendar days from the date of conclusion without giving any reason and without incurring costs. Sending a statement of withdrawal from the contract before its expiration is sufficient to meet the deadline.
    2. The statement of withdrawal from the contract should be submitted in writing to the email address: contact@northbrains.eu,
    3. In the event of withdrawal from the contract, the contract is considered not concluded, and the withdrawing party is released from all obligations.
    4. The right to withdraw from the contract does not apply to a User who has agreed to the provision of digital services before the expiration of the 14-day withdrawal period, in accordance with Article 38 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended, Journal of Laws of 2020, item 287, as amended).

  10. Service Liability

    1. The Service declares that the sports analyses prepared for Users are informative and do not constitute instructions for placing mutual bets and do not encourage them.
    2. The Service does not guarantee the correctness of the prepared sports analyses, indicating that they are only the results of models and algorithms.
    3. The Service declares that it does not conduct gambling activities, in particular, betting activities. The website is not a platform for placing bets and does not mediate such activities.
    4. The Service is not responsible for investments made by Users as a result of the received sports analyses and information available on the service.

  11. Terms of Providing Electronic Services

    1. Technical requirements necessary to cooperate with the IT system used by the Service Provider:
      1. a computer with internet access,
      2. access to email,
      3. an up-to-date web browser that supports Cookies and Javascript.

  12. Amendments to the Terms of Service

    1. The Administrator reserves the right to amend the Terms of Service for important reasons, such as: changes in legal regulations; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms of Service.
    2. For consumers, the Administrator informs them of any changes to the Terms of Service each time via email.

  13. Amendments to the Terms of Service

    1. Matters not regulated in the Terms of Service are governed by the generally applicable provisions of Polish law, in particular: the Civil Code; the Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); and other relevant generally applicable provisions of law.
    2. Use of the Service is conditional on the acceptance of the Terms of Service. This acceptance is given by checking the appropriate box on the registration form.
    3. The Terms of Service come into effect on the date of its publication on the Auction Platform website and remain in force for an indefinite period.

  14. Risks

    1. The sportsai-pro.com website is intended for people who are at least 18 years old. Betting carries a high risk. Any symptoms of addiction should be immediately consulted at the appropriate clinic. Always play responsibly. Always check the site you play on. It must have a license from the Ministry of Finance. If the platform does not have such a license – it operates illegally.